Frequently Asked Questions
Registration is online. At time of registration a non-refundable deposit is required per session per child.
In order to complete your registration the medical form must be completed. An up-to-date immunization form must be uploaded to the camper registration, or scanned and emailed to email@example.com, or a copy brought on the first day of camper session.
The photo release and behavior policy are also due before your camper's first session.
A non-refundable deposit for each session is due upon registration to hold your camper's spot in our program. The remaining balance for each session must be paid in full no later than two weeks before that camp session begins.
Cancellations must be made 3 weeks prior to the starting date of the camp session to be eligible for a refund.
If a cancellation notice is received by the NHCCC office 3 weeks prior to camp, a refund will be given in the amount paid minus the non-refundable deposit. ($100/Day Camp, $150/Rookie, $175/Night Owls & Producers)
If your camper is scheduled for any upcoming programs (summer camp, Afterschool, etc.), your refund will be credited toward their remaining balance. If your camper is not signed up for any upcoming programs, the refund will be mailed as a check. This check may take up to two weeks to process.
Anyone who cancels less than 3 weeks prior to the starting date of the camp session will NOT be entitled to a refund. No refunds will be given if a camper leaves camp early.
In the event NHCCC has to cancel a camp session, we will give each family two options, when possible. Either a full refund can be issued or the camper can choose to attend another session.
What is your cancellation policy?
How do I register?
When are payments due?
Registrations open January 11th, 2023 are are accepted on a first come, first served basis with limited spaces available for each age group (broken up by rising grade). We fill up early! Our registration system allows for campers to be waitlisted if a session is already full. Please email firstname.lastname@example.org with any questions regarding the status of your camper's registration.
Is there a registration deadline?
How detailed should the
medical form be?
Please give us any and all information you think will be important for staff to have. We review special and important concerns with counseling staff weekly so they will know what to expect and how to best care for your camper and their group. We are happy to work with families to determine which staff should know about which concerns.
What time is Drop-Off and
May I pick up my camper early?
Please wait in your vehicle at the check-in tent at the camp entrance if you arrive before 7:30. Staff will be there to check your camper in for the day and direct you to their drop-off location(s). If you arrive after 8:15 and there is no longer a staff member present at the tent, please come to the office for drop-off. For the safety of your campers and staff, we cannot have people driving or walking through main camp once the program has started for the day.
Please wait in your vehicle at the check-in tent at the camp entrance if you arrive before 4:45. Staff will be there to direct you to your camper's pick-up location as well as chat with you about any important notes for the day.
EARLY PICK-UP (before 4:20)
If you will be picking up your camper before the end of the day, you MUST arrive before 4:20. If you arrive after 4:20, please wait in your vehicle at the check-in tent until a staff member arrives to start the pick-up process. We cannot accommodate early pick-ups between 4:20 and 4:45. If you know that you will be picking up your camper early, please inform the check-in staff at the beginning of the day so we can plan ahead.
Yes! We will accommodate allergies and dietary restrictions. Please make sure that dietary restrictions are included on your camper's medical form, which should be turned in at least two weeks in advance in order for our kitchen staff to order appropriate food and ingredients.
Please do not send any snacks or lunches unless you have communicated with the Program Director and have permission to do so.
Please be specific when listing restrictions and allergies during the registration process.
Some details to include:
1. If there are exceptions to an allergy (can't consume raw or on its own, but can eat if it's baked into something else)
2. The severity of the allergy, especially if you are sending your camper with an Epipen
3. If this restriction or allergy is new for the camper
We are a nut-free facility.
Will New Hope accommodate my camper's dietary restriction or allergy?
- Shoes they can run around in
- Comfortable clothes
-Swimsuit (must fit well without needing to adjust during swim time)
-Everything mentioned above, plus...
-Sleeping bag or twin-size sheets
-Enough clothing to last the week, packing for hot days and warm/cool nights
-Recharge Time activity items (book, journal, cards, crosswords, etc.)
It's important for all of us to have some quiet recharge time during the hot summer days. This may look a little different for each age group and may vary by day. Older campers will be scheduled for "Recharge Time." Activities during this time will be quiet so that campers have a chance to rest and regroup before continuing activities.
Our youngest campers, rising kindergarten and first grade, will have "Nap Time" instead of "Recharge Time." We ask that each of these campers pack a towel or blanket to lie on, as well as something soft for their head. We require each camper to try to nap each day, but if your camper is not able to nap on a given day, we will have coloring sheets available.
Will there be rest periods during the day?
What does my camper need to pack?
Our campers swim every day. The shallow section of our pool begins at 2 feet and has a gradual depth increase to 4 feet. The deep end is marked off by a rope and has a depth of 11 feet. ONLY campers who are rising 3rd grade and older are allowed to take the deep end test. The lifeguards will determine if your camper is granted access to the deep end based on this test. If you feel your child will need a personal floatation device (PFD), please send one labeled with your child's name on the first day of camp for the week. If a camper is sent with a PFD, they will not be allowed in the water without it. We will keep the PFD stored at camp for the duration of that week.
Please send your camper with spray sunblock so that counselors can easily assist in application.
Is financial assistance available?
We want everyone to have the opportunity to come to New Hope Camp & Conference Center regardless of financial situation. Each child should have the same chance to experience the fun activities and community of camp.
We have a limited number of scholarships available each summer. Since our scholarship funds are limited, we'd like to also suggest that many churches and community groups have scholarship funds available for those who inquire.
Scholarships are acknowledged on a first-come, first-served basis. Please print and complete the scholarship form (CLICK HERE) and either scan and email email@example.com or mail to 4805 NC 86 S, Chapel Hill, NC 27514.
What is Swim Time like?
At New Hope CCC, our goal is that each camper has experiences which positively impact their physical, social, and mental well-being. We do our best to grow these opportunities by placing campers into groups of similarly aged participants, with whom they will build new communities as they spend their whole week in nature! During this time at camp, participants will try new activities and have the opportunity to grow and contribute as an individual community member. These groups will be led by young adults who are passionate about developing positive qualities in children and spending time in nature. All staff are certified in 1st Aid/CPR and also receive training in Mental Health 1st Aid.
Throughout the day, campers will be provided with opportunities and challenges that help them grow in both skill development (nature identification, swimming, archery, canoeing, arts & crafts, etc.) and emotional development (comfort and willingness to try new things, asking for help, growing in confidence, working as a team, having difficult/thoughtful conversations, conflict resolution, etc.)