Monthly Archives: December 2017

Employment Opportunity – Retreat Coordinator

Job Title: Retreat Coordinator 

Job Status: Staff position, 40 hours per week

Position reports to Executive Director

Benefit Eligible Position

Summary/Objective

Plan, coordinate and administer activities for the New Hope Camp and Conference Center Retreat Programs; develop, coordinate and advise staff on tasks associated with retreat business.  

Essential Functions:

Manage and collect all relevant information for all retreat calls to the office and utilize camp software to track all inquiries. Create contracts and invoices per retreat and follow up on status prior to event. Follow up with clients as necessary after event.

Work with clients on specific needs to include buildings, set up, and meals. Meet weekly with site manager to plan set up for the following week. Utilize staff to meet the needs of clients for events.

Create a system to track customer satisfaction after an event.  Evaluate customer service follow up using qualitative and quantitative research techniques; investigate trends, and recommend and implement modifications to improve retreat program effectiveness.

Develop a system to maintain and build client relationships to further the retreat program.

Work with site manager on building set up and additional needs of retreat groups prior to visit. 

Coordinate public relations activities to include conceptualizing and writing newsletters, promotional materials, publications, press releases, ads and fliers.

Review budget from Board of Directors. Prepare monthly report of building usage and income each month.

Additional

Greet visitors and schedule tours for facility rental

Assist with special events at camp

Maintain list of contractors used by camp 

May be responsible for checks to be signed for expenses and to deposit all cash and checks in a timely manner keeping records of deposits in absence of financial administrator.

Order and maintain sufficient inventory of office supplies and equipment.

 Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

 

Qualifications:

Ability to work independently and in a team environment.

Attention to detail, strong communication, and problem solving skills

Associates degree or high school graduate and 2 years relevant experience

Previous event planning and/or conference center reservation experience a plus

Summer Camp 2018 registration – open December 18th

Get ready for another amazing summer camp season.

This year, along with our general counselors, we will be re-introducing specialty counselors and for the first time will also have a new Visiting Artist on campus each week.  We are excited to be providing a staff that has specialized  training in areas of field sports, water sports, nature and art!